Shipping & delivery

Shipping times: 

Location *Estimated Shipping Time
United States 10-15 Business days – Delivered by USPS
Europe 10-20 Business days
FR – Laposte FR
IT – Poste IT
DE – DHL eCommerce
ES – Correos ES
BE – Bepost BE
UA – Ukrposhta UA
NL – PostNL
CZ – Postaonline CZ
SE – Postnord SE
NO – Posten NO
CH – Post CH
DK – Postnord DKIE – Anpost IE
United Kingdom 10-15 Business days – Delivered by Royal Mail
Canada 15-25 Business days – Delivered by Canada Post / NZ Post
Australia, New Zealand 20-30 Business days – Delivered by Aus Post
Central & South America 20-45 Business days

Processing times:

  • Masks: 3 business days
  • Custom made shoes: 3-5 business days
  • Props – 3 business days
  • Full costumes – 3 business days
  • Full custom costumes – 5-7 business days
  • Jewelry – 3 business days
  • Wigs – 3 business days
  • Shirts/Hoodies – 3 business days
  • Mascot Costumes / Fursuits – 7 business days

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURN ADDRESS

Warehouse: AllCosplay.com
A. Gabrysiak 23A/1
80-175 Gdańsk, Poland, Europe