How much do you charge for shipping?
Most of our cosplay costumes are offered with free shipping, but there are some products that are very heavy, so we may charge an additional $4.90 for shipping in such cases.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
Most of our products are custom-made. It means that you can choose from available sizes or you can provide us your measurement details so we will create a costume designed especially for your needs. In such cases, we will need from 5 to 7 days to create a costume for you.
How long will my order take to arrive?
Delivery times are different for each country - please visit our Shipping & Delivery page.
Do you provide tracking information?
Yes, we always provide tracking information on your email. If you haven't received it, please contact us at [email protected]
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at [email protected] or use our contact form
Ю***a
Super!!! Exactly as in the picture! Daughter happy
M***o
Excellent everything, I’m very comfortable and satisfied, delivery in a week, no need to communicate with the store because he sent it super fast, I like everything. My little girl turns 4 and looks great on her. Then I’ll upload the photo I wanted this locker room for.
M***o
Very fast excellent arrive in less than 15 days I recommend store 100%
A***n
Rapidisimo! To Chile
М***a
The kit is excellent! We took the size 130 for 7 years-the village is almost perfect, only the top is too big. Thank you store!