How much do you charge for shipping?
Most of our cosplay costumes are offered with free shipping, but there are some products that are very heavy, so we may charge an additional $4.90 for shipping in such cases.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
Most of our products are custom-made. It means that you can choose from available sizes or you can provide us your measurement details so we will create a costume designed especially for your needs. In such cases, we will need from 5 to 7 days to create a costume for you.
How long will my order take to arrive?
Delivery times are different for each country - please visit our Shipping & Delivery page.
Do you provide tracking information?
Yes, we always provide tracking information on your email. If you haven't received it, please contact us at [email protected]
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at [email protected] or use our contact form
J***o
I loved too <3 (musymaia)
ס***ן
Ordered one size with its parameters, everything came up perfectly!!!
G***o
Excellent arrived on time and without problems I highly recommend
V***v
Cosplay came in 10 days, which is very fast for me. Sewn all very high quality!
T***k
Dress, wig, and backpack perfect, very nicely made. I Recommend
В***в
Baby delighted
M***n
AMAZING. THE DELIVERY WAS FAST AND THE QUALITY OF CLOTHES AND WIG ARE AMAZING. I RECOMMEND
M***e
Excellent, just like in the picture, although a little tight, but no problem.
H***d
Very fast shipping in a pandemic