How much do you charge for shipping?
Most of our cosplay costumes are offered with free shipping, but there are some products that are very heavy, so we may charge an additional $4.90 for shipping in such cases.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
Most of our products are custom-made. It means that you can choose from available sizes or you can provide us your measurement details so we will create a costume designed especially for your needs. In such cases, we will need from 5 to 7 days to create a costume for you.
How long will my order take to arrive?
Delivery times are different for each country - please visit our Shipping & Delivery page.
Do you provide tracking information?
Yes, we always provide tracking information on your email. If you haven't received it, please contact us at [email protected]
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at [email protected] or use our contact form
D***s
This product is amazing. The wig is so high quality, I was a bit worried about if it would be good but it all worked out in the end. I ordered a size up and the shirt was a little tight around the shoulders but the skirt fits with plenty of room. The glasses are also high quality, metal frames. Overall, it’s worth it to just buy the entire package- wig, costume, and glasses.
M***r
Suit is black not dark purple so the caption is lying- quality is good and I’m really happy with the produck I didn’t comunicate with the store
C***s
I just loved, the quality is excellent and very worth! The glasses are well made, clothes and wig also! Clothes in some part is a little more transparent hardly to realize (my Tik Tok: haioo_cosplays)