How much do you charge for shipping?
Most of our cosplay costumes are offered with free shipping, but there are some products that are very heavy, so we may charge an additional $4.90 for shipping in such cases.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
Most of our products are custom-made. It means that you can choose from available sizes or you can provide us your measurement details so we will create a costume designed especially for your needs. In such cases, we will need from 5 to 7 days to create a costume for you.
How long will my order take to arrive?
Delivery times are different for each country - please visit our Shipping & Delivery page.
Do you provide tracking information?
Yes, we always provide tracking information on your email. If you haven't received it, please contact us at [email protected]
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at [email protected] or use our contact form
D***o
This dress is gorgeous and super fast shipping! The fabric is really soft, the bows, print and little pearls are really pretty. I took some photos but in reality it looks even better, the strings on the end of the dress are to be tied giving it it’s “curtain” effect (you can choose how short/long to make it) and you have a ribbon to be tied on the back as well. The skirt has 3 different layers (printend, pink and white) and I wore it with an end-laced petticoat. This is my first Lolita dress and I’m very glad I choose it 🙂