How much do you charge for shipping?
Most of our cosplay costumes are offered with free shipping, but there are some products that are very heavy, so we may charge an additional $4.90 for shipping in such cases.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
Most of our products are custom-made. It means that you can choose from available sizes or you can provide us your measurement details so we will create a costume designed especially for your needs. In such cases, we will need from 5 to 7 days to create a costume for you.
How long will my order take to arrive?
Delivery times are different for each country - please visit our Shipping & Delivery page.
Do you provide tracking information?
Yes, we always provide tracking information on your email. If you haven't received it, please contact us at [email protected]
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at [email protected] or use our contact form
X***a
Beautiful. It’s very complete, very good condition and care details. My daughter loved it. He’s gonna have a lot of fun with him. Fast shipping in a week. Thank you. A Thousand Stars
Á***a
Super fast and well packed! Product really like the picture, only the fins are soft cuz are the same material clothing. My daughter and I TBM!!! (P2,120 was large for my 6 years.)
F***s
The item is the same as described, fast delivery. Thank you. I recommend the store. Thank you